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Disconnecting an IP VPN Dynamic Connection

If you no longer need a connection you created using Lumen® Dynamic Connections IP VPN, you can disconnect the connection. (You can also disconnect a connection while viewing details for a connection. From the connection details, click Disconnect.)

Note: If you're disconnecting a connection to AWS, be sure to disconnect any active virtual interfaces within the AWS portal before disconnecting the connection in Control Center.

To disconnect an IP VPN Dynamic Connection:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Service and Ordering Tools box, click Dynamic Connections - IP VPN.

    Control Center lists all your IP VPN connections with a status and brief summary for each connection (name, location, start/end date, and connection status).
Dynamic Connections (showing IP VPN tab)
  1. Search for the connection you want to work with by doing one of the following:

    • Scroll through the connections on the screen. If you have more than 10 connections, use the arrows at the bottom of the list to view more connections.

    • Search for the connection by typing search criteria in the Search field (e.g., connection name, service ID, etc.). Control Center filters the list as you type.

    • Filter the list by click the icon, then using any of the filters that appear. You can filter by connection status, cloud service provider used in the connection, start date for a connection, or end date for a connection. As you use the filters, Control Center filters the list of connections.
  1. On the row for the connection you want to disconnect, click the icon (in the Actions column), then click Disconnect.
  1. In the confirmation window that appears, click Yes.

    Control Center submits the request to disconnect the connection you selected and changes its status to Pending Disconnect, but stops billing you for the connection immediately.

    Once Lumen disconnects the connection, you'll see the connection status change from Pending Disconnect to Disconnected.