Lumen help
Use the instructions below to disconnect your services using Control Center. If you purchased a service from Level 3, you can also disconnect those services using Control Center. Your service will be disconnected 30 days from the date Lumen submits your order for disconnect (unless otherwise required by your service contract or tariff). Please follow this disconnect process to avoid continued billing of service for which Lumen cannot issue credits.
Learn more about disconnects
To disconnect services online:
Try one of these popular searches:
Explore Control Center