Lumen help
Using Control Center, you can disconnect phone numbers from a Lumen® SIP Trunking service. You can always add phone numbers later if you need to add more.
To disconnect a phone number from a SIP Trunk service:
- Click Services.
Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
- In the Network, Security, and Communications box, click IQ Networking.
Control Center shows all IQ Networking services on the enterprise ID. SIP Trunk services have a service ID starting with VO-.
- Search for the service you want to work with. When you find the service you want to work with, click the hyperlinked service ID or click the icon (in the Actions column), then click View Details.
Control Center shows details for the SIP trunk service you selected.
- Click the Telephone Number Management tab.
Control Center shows the telephone number(s) for the service.
- Select the checkbox next to the phone number(s) you want to disconnect.
- From the Select Action list, select Disconnect TN, then click Go.
- Click Yes.
Control Center shows a message your disconnect order (with your order number). You can check the status of your order in Control Center.
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